What is your refund policy?
Money back for 60 days if you’re not happy.
DailyNutra wants you to be completely satisfied with your purchase, and that is why we offer a 60-day money back guarantee from the date you ordered your products. We’d love to know why you didn’t like it, but only if you want to share. We just ask you to return the unused portion of the product or the empty bottle.
Read the details of how it works:
Your satisfaction is our priority. In the event that you want a refund for any reason, please follow these Company Refund Procedures and we will happily and promptly refund your purchase price. We have tried to keep this straightforward and fair for all.
- Contact our customer service team to initiate a refund. We will provide you with an RMA (Return Merchandise Authorization) number, and the return shipping address for the product.
- Return the unused portion of your product (even if that’s just an empty bottle), the invoice that came with your product (if you don’t have that please indicate the date you purchased your product so we can attempt to look it up) and your RMA#.
- It is the customer’s responsibility to pay the return postage. It is recommended to use a trackable shipment method to expedite the process and avoid delays.
- In order for the refund to be valid, we must receive your RMA request within 60 days from the date you originally purchased the item, and the bottle needs to be returned to DailyNutra within 30 days of the issue of the RMA.
- Your original purchase price (excluding shipping and handling fees) are fully refundable.
- Returning the product without complying with the Company Refund Procedures will result in loss of refund.
- Approximate processing times are one week to receive and process your returned bottle(s), and possibly another 10-14 business days (excluding holidays and weekends) for a bank (debit card) or credit card company to refund to your card or bank account (debit card). Although we expect the process to go much quicker.